SONGSYNTAX PRIVACY POLICY
Effective date: April 30, 2026
Last updated: April 30, 2026
This Privacy Policy explains how Mosswood HR Solutions LLC, a Texas
limited liability company ("Mosswood," "we," "us," or "our"), collects,
uses, and protects information about visitors to songsyntax.com (the
"Site") and users of tools and services offered under the SongSyntax brand
(the "Tools"). SongSyntax is a brand operated by Mosswood.
This policy applies to information collected through the Site. Information
collected through individual Tools, where it is collected, is governed by
the same principles described here unless tool-specific terms specify
otherwise.
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1. INFORMATION WE COLLECT
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We collect information in the following ways:
1.1 Server logs. When you visit the Site, our hosting provider
automatically records standard server log information, including your IP
address, browser type and version, the pages you visit, the date and time
of your visit, the referring website, and similar technical information.
This is a standard feature of web hosting and occurs whether or not you
interact with the Site beyond viewing it.
1.2 Information you provide through the contact form. If you submit a
message through our contact form, we collect the information you choose
to provide, which may include your name, email address, and the contents
of your message.
1.3 Information you provide through email signup. If you sign up to
receive email updates from us, we collect your email address and any
other information you choose to provide. You may unsubscribe at any time
using the link provided in our emails or by contacting us directly.
1.4 Information you provide through Tool acquisition. When you acquire a
Tool, we may collect information necessary to deliver the Tool to you,
including your email address and information related to your access
credentials. Specific data collection associated with individual Tools
is described at the point of acquisition.
We do not collect sensitive personal information such as government
identification numbers, financial account information, or health
information through the Site. Payment processing for Tools, when
applicable, is handled through separate channels.
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2. HOW WE USE INFORMATION
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We use the information we collect to:
(a) Operate and maintain the Site;
(b) Respond to your inquiries when you contact us;
(c) Send you email communications you have requested or that relate to
Tools you have acquired;
(d) Deliver and support Tools you have acquired, including providing
access credentials and updates;
(e) Understand how visitors use the Site, in aggregate and at a basic
level (such as which pages are most visited);
(f) Comply with legal obligations and protect our legal rights;
(g) Detect, prevent, and address fraud, security issues, and violations
of our Terms of Use.
We do not sell personal information. We do not share personal information
with third parties for their own marketing purposes.
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3. SHARING OF INFORMATION
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We share personal information only in the following circumstances:
3.1 Service providers. We may share information with third-party service
providers who help us operate the Site and the Tools (such as our hosting
provider and email service provider). These providers are authorized to
use the information only as necessary to provide services to us.
3.2 Legal requirements. We may disclose information if required to do so
by law, in response to a valid legal request, or to protect the rights,
property, or safety of Mosswood, our users, or others.
3.3 Business transfers. If Mosswood is involved in a merger, acquisition,
sale of assets, or similar transaction, information may be transferred as
part of that transaction. We will provide notice if your personal
information becomes subject to a different privacy policy as a result.
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4. COOKIES AND SIMILAR TECHNOLOGIES
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The Site does not use tracking cookies or analytics tools at this time.
Our hosting provider may use technical cookies necessary for basic site
operation. We do not use third-party tracking, advertising, or social
media cookies.
If we add analytics or other cookie-based technologies in the future, we
will update this Privacy Policy to disclose such use.
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5. YOUR RIGHTS
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Depending on your location, you may have the following rights regarding
your personal information:
5.1 Access. You may request a copy of the personal information we hold
about you.
5.2 Correction. You may request that we correct inaccurate personal
information.
5.3 Deletion. You may request that we delete your personal information,
subject to legal exceptions (for example, information we are required to
retain for tax or legal compliance purposes).
5.4 Objection and restriction. You may object to or request restriction
of certain processing of your personal information.
5.5 Data portability. You may request a copy of your personal information
in a structured, machine-readable format.
5.6 Opt-out of email communications. You may unsubscribe from our email
communications at any time.
5.7 California residents. California residents have specific rights under
the California Consumer Privacy Act (CCPA) and California Privacy Rights
Act (CPRA), including the right to know what personal information we
collect, the right to deletion, and the right to opt out of the sale of
personal information (note: we do not sell personal information).
5.8 EU/UK/EEA residents. If you are located in the European Union, the
United Kingdom, or the European Economic Area, you have rights under the
General Data Protection Regulation (GDPR) and UK GDPR. The legal bases on
which we process your personal information are: your consent (for
optional information you provide), the performance of a contract (for
Tools you have acquired), our legitimate interests (for operating the
Site and improving the Tools), and compliance with legal obligations.
To exercise any of these rights, contact us at the address provided in
Section 9. We will respond within the time periods required by applicable
law.
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6. DATA SECURITY
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We use reasonable measures to protect personal information from
unauthorized access, disclosure, alteration, or destruction. No method of
transmission over the internet or electronic storage is fully secure,
however, and we cannot guarantee absolute security. You are responsible
for maintaining the confidentiality of any access credentials provided to
you.
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7. DATA RETENTION
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We retain personal information only as long as necessary for the purposes
described in this Privacy Policy or as required by law. When information
is no longer needed, we delete or anonymize it.
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8. CHILDREN'S PRIVACY
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The Site and the Tools are not directed at children under the age of 13
(or under 16 in jurisdictions where that age applies under applicable
data protection law). We do not knowingly collect personal information
from children under those ages. If we learn that we have collected
personal information from a child under the applicable age without
verifiable parental consent, we will delete that information promptly.
If you are a parent or guardian and you believe your child has provided
personal information to us, please contact us at the address provided in
Section 9 and we will take appropriate action.
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9. INTERNATIONAL DATA TRANSFERS
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Mosswood is located in Texas, United States. If you access the Site or
use the Tools from outside the United States, the personal information
you provide may be transferred to and processed in the United States.
The data protection laws of the United States may differ from those of
your country of residence.
If you are located in the European Union, the United Kingdom, or the
European Economic Area, we rely on appropriate legal mechanisms for any
international transfers of your personal information, including standard
contractual clauses where required.
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10. CONTACT US
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For questions about this Privacy Policy, to exercise any of your rights
described above, or for any other privacy-related concern, please contact:
Mosswood HR Solutions LLC
SongSyntax brand
Via songsyntax.com
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11. CHANGES TO THIS PRIVACY POLICY
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We may update this Privacy Policy from time to time. The effective date
at the top of this document indicates when it was last updated. We
encourage you to review this Privacy Policy periodically. Continued use
of the Site or the Tools after an update constitutes acceptance of the
updated Privacy Policy.
For significant changes that materially affect how we handle your
personal information, we will provide additional notice (such as a
notice on the Site or an email to users who have provided their email
address).
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SongSyntax is a brand of Mosswood HR Solutions LLC.
songsyntax.com
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